What Caused The American Civil War - 1634 Words

What caused the American Civil War from 1861 to 1865? There has been several different debates and disputes about the causes of the American Civil War. Historians have stated slavery was the primary cause of the American Civil War, while other historians have argued there were other causes and effects in conjunction with slavery. Research has shown all historians did agree upon the division between the North, known as the Union, and the South, known as the Confederacy, battled on the soil of the United States of America (Stampp, 1965). This battle between these two states is what created the war known as the â€Å"American Civil War.† The American Civil War erupted on April 12, 1861. The war began as a result of many years of†¦show more content†¦The North was against slavery as a foundation in the South, whereas the Confederate States were the only region in the world who legalized slave ownership. As a result, the southerners became angered as it had threatened their way of life. The United States Presidential election of Abraham Lincoln posed a threat to slavery in the South. Furthermore, the economic differences between the North and South were developed and became another issue. The South were agricultural states and rely upon on cultivation rather than industrialization (Egnal, 2009). Nevertheless, following the discovery of the cotton flower, cotton expanded the need for slave ownerships and this is how cotton became the main crop of the South. The South has been able to produce about 90% of the world s supply of cotton. The increase of cotton was the cause for the South s reliance on the plantation system as well as the need for slavery. In contrast, the North was flourishing commercially and was afraid that the slave-based economy in the South might have an overall effect on their economy. The North was highly dependent on factories and other machine-based businesses. As a result, majority of new immigrants resided in the northern states, while very few settled down south. The North primary focus was on the industrial growth, which ended up making the South more bitter towardsShow MoreRelatedThe Civil War : The And Soul Of The United States Of America1749 Words   |  7 Pagesstates’ opinions. Then, the Civil War happened. This war was one of the most pivotal points in American history. The government tried to make a decision on its own without the consent of the country as a whole. This led to the destruction of the rights of the people. The destruction of the rights of the people gave the majority of the power to the federal government, who have abused it, repeatedly, ever since. America has gone throug h very dark time as a result of the Civil War. These are the three mostRead MoreDebate on Civil War1069 Words   |  5 PagesAmerican Historians’ Debate on the Civil War The American Civil War has without a doubt left a permanent divide on this great nation’s past and present. American historians still debate the causes of a war that began in 1861 between the Union states and Confederacy states. The war can be seen as caused by the principle of slavery, the growing tension between northern and southern ideology or due to a crack in the political system of the time. United States’ history classes focus on teaching studentsRead MoreThe American Civil War981 Words   |  4 PagesThe American Civil War was one of the major events in history that helped develop America to what it is today. Many people think that the American Civil War was fought over the issue of slavery alone, but in reality it was caused by many disagreements and events between the northern free states and southern slave states that occurred prior to the war. Monetary alterations were one of the main reasons the North and South had many conflicts and differences in belief s. The Civil War was an inevitableRead MoreFrederick Douglass : An Unfortunate Time1697 Words   |  7 PagesFrederick Douglass was born in an unfortunate time period, considering he was born a slave. He was born in a town of Maryland entitled Talbot County. What is surprising about Douglass is the fact that historians do not know the exact year and date he was born, even Frederick does not know his own birthday. Later in Douglass’s life, he was sent to a home of Hugh Auld in Baltimore. This is where the master’s wife, Sophia, taught Douglass how to read and write, which most slaves were denied this privilegeRead MoreAmerican War And The American Civil War1551 Words   |  7 Pagesbetween the North and the South which then caused the Southern states of America to decide to leave the American Union and create their own Southern Confederacy. This tore our nation apart. The American Civil War had begun and the very people that were once neighbors had each other’s blood on their hands. Many American lives had been lost. The American lives lost in the Civil War even exceeded the number of American lives lost during World War I and World War II. We were divided. The North wanted toRead MoreThe Kansas Nebraska Act Was A Plan Drafted By Stephen A. Douglas1472 Words   |  6 Pagesâ€Å"Both parties deprecated war; but one of them would make war rather than let the nation survive; and the other would accept war rather than let it perish. And the war came,† (Abraham Lincoln). The American Civil War was caused by the enmity and growing friction between the Northerners and the Southerners, mostly over slavery. The enmity and friction reached to such a level that the Southerners left the Union. The Northerners had to accept the Civil War because without the war, the South would be goneRead MoreTaking a Look at the Civil War 816 Words   |  3 PagesThe Civil War Do you how many people died in the Civil War? The answer is 620,000 soldiers died in the civil war according to (PBS.org),but do you know what caused the Civil War or do you know how many slaves were in the Civil War? The Civil War changed the lives of many people and specifically Americans, it was the first ever Civil War in the U.S., many people lost their lives for the Civil war, and many slaves lives were changed after the civil war. This war would lead up to The Civil RightsRead MoreThe Civil War Was Fought Over African American Freedom1331 Words   |  6 Pagesquestioned what was the cause of the civil war. Till this day there has not been a straightforward answer, but many people still have different views and beliefs on what caused it. Many people believe that political issues or even taxation was the cause of the civil war. However, it was really over slavery. This essay will go over the civil war and explain why slavery caused the southerners and northerners to fight i n the civil war. To what extent was the Civil War fought over African American freedomRead MoreThe American Civil War, Wars, And Rumors Of Wars1183 Words   |  5 PagesThe American Civil War Wars, Wars and rumors of wars!!!! Everyone knows the United States has had its fair share of wars. Let me start by giving you a brief list of wars the United States has participated in according to Wikipedia. Both â€Å"Barbary Wars (1801-1805, 1815-1816), Wars of 1812, Mexican-American War (1846-48), American Civil War (1861-65), Indian War (1865-91), Spanish-American War( 1898), Philippine-American War (1899-1902) Border War(Mexican Revolutionary)1910-1919, World War I (1917-18)Read MoreA Brief Note On The American Civil War1375 Words   |  6 PagesCollege European Involvement in the Civil War Jillisa Halverson History 151 Instructor: Dan Anderson December 5, 2015 The American Civil War represents a significant period in United States history. In this essay we will explore foreign involvement in the Civil War. We will specifically look at the roles of France and Great Britain played and how they used military positioning in Canada and off the US coast to affect the war. Finally, we will look at which foreign entities

The Kiss a Descriptive Essay Free Essays

Musee Rodin described Auguste Rodin as the most remarkable sculptor in his time, where he seemingly made flesh out of marble. He was born in Paris on November 12, 1884 and known for creating â€Å"The Age of Bronze†, †The Gates of Hell†, â€Å"The Burghers of Calais†, â€Å"The Thinker†, â€Å"The Kiss† and many other more (biography. com). We will write a custom essay sample on The Kiss: a Descriptive Essay or any similar topic only for you Order Now According to his biography, Rodin created â€Å"The Gates of Hell† as a commissioned entrance piece for a â€Å"never built† planned museum; it featured the sculpted figures of â€Å"The Thinker† (1880) and â€Å"The Kiss† (1886). The Kiss† was originally part of the Gates of Hell inspired by a literature source; however, it was removed due to the positive state of eroticism and iconic image of love (artble. com). Rodin died on November 17, 1917 in Meudon, France and was still working on â€Å"The Gates of Hell† (biography. com) The intimate characterizations of the lovers in Rodin’s work were originally made out of stone and were reproduced in marble and bronze (artble. com). It gave emphasis to size standing 5’ 11 ? (Frank 52), giving the impression of a more realistic view for the viewers; figures positioned in a way that he carved the arms around each other and intricately highlighting his theme of the lovers’ first k iss. The figures being made out of stone, Rodin made the figures skin- smooth, in contrast of the roughness of the stone they were sitting on. Although, observing his work from a photograph, different angled pictures of Rodin’s work undeniably still relayed the concept and emotion the first time you see the sculpture. Rodin’s intricate design demonstrated his skill as an artist; he depicted the emotional and symbolic content of having that first kiss. Rodin carved the figures’ intimate embrace and passionate kiss that displayed their true love, despite the tragedy that befell on them; it was ingeniously molded that the emotion involved was felt by the audience. Rodin’s expectations for the public’s reaction as he captured the moment that made his work marvelous; he created a masterpiece that was romantic and sensual, although the figures were nude it was never sexually concentrated (artble. om). The Kiss’s, also known as the Francesca da Rimini, main inspiration was based on the story from Dante’s Divine Comedy, which depicted the forbidden love of Paolo Malatesta to his sister-in-law Francesca da Rimini, who had an affair 13th century Italy. When Francesca’s husband, Giovanni, caught them as they were having their first kiss, he swiftly stabbed the sinful lovers that led to their tragic death. The couple was true to life figures that Dante met in his lifetime (artble. com; musee-rodin. r). REFERENCE: â€Å"Auguste Rodin. † Bio. The Biography Channel website. n. d. Web. 10 Feb 2013. http://www. biography. com/people/auguste-rodin-9461735 â€Å"The Kiss. † Artble. n. p. n. d. Web. 09 Feb. 2013. http://www. artble. com/artists/auguste_rodin/sculpture/the_kiss â€Å"The Kiss. † Musee Rodin. Musee Rodin, n. d. Web. 09 Feb. 2013. http://www. musee-rodin. fr/en/collections/sculptures/kiss Frank, Patrick. Preble’s Artforms. 10th ed. New Jersey: Pearson, 2011. 52. Print How to cite The Kiss: a Descriptive Essay, Essays

Customer Service Improvement At McDonald’s

Question: 1. Describe the issue that will be the subject of your presentation.2. List the objectives of your presentation.3. Indicate who might be the likely audience for your presentation and their role in the organisation.4. Describe the organisations processes and policies that relate to how the organisation performs on the selected issue.5. Document any current limitations the organisation has in meeting the full requirements of its customers in relation to the selected issue.6. Organisations can always improve their performance. There will be activities your organisation can do better. Nominate at least one area of improvement that could be made in relation to your nominated issue.7. Briefly describe a plan of action to implement the improvement using the following questions to shape the outline of your plan: a) What are the financial implications of implementing the improvement plan?b) Who might champion the improvement?c) How will the improvement change the customer service practices of the organisation?d) How will you determine whether the implementation of the improvement has been successful in providing a higher level of service to your customers? Answer: Mc Donalds is a leading fast food retailer of the world, who is known for its highest levels of quality, cleanliness and service. This fast food giant offers standardized quality services, across multiple of its retail outlets and restaurants across the globe. The Key to the success of its business is continuously monitoring and acting on the customer feedback, collected by the franchise outlets of the business. Assignment 3 presents one such area of customer service improvement that the organization McDonalds Corporation can take up, for better customer service management of its operations. (1)Lack of interaction and friendly gestures shown by McDonalds employees with the customers at stores or its drive thru restaurants is one major areas of customer service improvement that the Organization may look forward to (QSR Magazine, 2013). The discussion on this issue or area of improvement would be the subject of presentation for this assignment. (2)The Objectives of this presentation are in accordance with the SMART objectives that have specific goals that are measurable and attainable; and yet are absolutely realistic and time bound. The Following are the key objectives of the Presentation: Including Friendly Interaction of Employees/Staff as new criteria in the existing annual customer feedback template of the corporation (Wohl Jessica, 2014). Providing necessary Training and development to the Front end Staff of the Corporation, in order to work towards the suggested service gaps. Attaining above 80% score for friendly employee interaction criteria, in the annual customer feedback of McDonalds Corporation in the financial year 2015-2016. (3)The representatives from the board members, senior management team of the organization and the representatives from the customer service department would be the audience to this presentation. The Likely audience for the presentation on strategic improvement of customer service levels would necessarily be the strategy builders and policy makers of the organization. (4)Providing efficient and timely delivery of the customer orders, with adherence to utmost quality and hygiene are the current policies and procedures relating to customer satisfaction at McDonalds. This area of service improvement is neither related to the core product offerings of the organization, nor with the supply chain operations of the organization. The objective of effectively improving the staff interaction with the store customers in a friendly manner would be a partial responsibility of the Human resource management team, along with the customer relations team of the organization. The Organization may likely go for job role enrichment of the front end staff, by providing them the necessary training to work on the desired gap in the on the job service offered to the customers. The Organization may also have to upgrade the current compensation provided to its front end staff, to attract better employees, capable of giving friendly services to the customers (Verrill Ashley, 2014). (5)Emotional Engagement of the customers is the next evolving concept that is playing an important role in the entire retail sector, including the food retailing industry (Schneider and Bowen, 1995). The Organization McDonalds thus, shows to make it a practice to invest in the right kind of front end employees, who have the right temperament and emotional balance to display friendly gestures while at work in stores. The recruitment process of the organization has to incorporate this necessary change to absorb employees that can emotionally engage the customers (Derose, 2013). Lack of adequate compensation package offered to the front end staff, may be a reason that could limit the desired friendly interaction expected from the staff. Another possible reason to aggravate the mentioned issue could be the lack of right customer relationship training given to the front end employees, which interact with the store customers. (6)Usage of technology in terms of recording the details of their regular customers, along with their previous orders can help McDonalds a lot in improving its interactive customer service (Establish Management consultants, 2013). The store staff may greet the customers in their respective native languages, and thus display an affectionate and friendly gesture towards the store customers, which may be directed at foreigners. Further potential improvement can also be achieved through initiatives such as online ordering systems, shorter time for customer to wait in store, getting customer preference details by tracking previous orders etc. (7) a) The Implementation of the discussed plan of improvement of offering friendly customer interactions would definitely help in attracting more numbers of customers to the outlets of McDonalds in the long run. The initial financial implications would be an increased overhead cost in relation to increasing the wage of front end employees in order to attract a wider selection of candidates, further to that, more stringent hiring practices would require a more thorough interview / selection process which would cost more. Finally, additional training required for the desired outcome would incur further costs. However, after an initial negative impact, over time the gains in revenue due to more customers / greater customer loyalty would cover these overheads and generate greater revenue for McDonalds. b) The Human resources development team of the Organization would be championing this improvement because they will be responsible for training the existing staff for effective employee interaction. c) The Customer Service practices of the Organization McDonalds are well known for its service quality, order efficiency and maintenance of adequate hygiene while handling the food offerings. The service improvement in terms of friendly interactions with the customers would be a further add-on in the efficient customer service practices of the organization. This change in terms of the overall customer service practice is minor, however it would serve to further augment the customer service practices by changing the way employees interact with customers. d) The Annual customer feedback exercise and gradual improvement in the revenues would help in determining the successful implementation by adequately increasing the quality of customer interaction. The customer satisfaction rating would be expected to increase from 75% to 85% in a span of two years. References Schneider and Bowen, 1995, Winning the Service Game (Boston: Harvard Business School Press, pp 3 Derose Chris, 2013, How McDonalds can finally fix its abysmal customer service, Business Insider, Retrieved from https://www.businessinsider.com/how-mcdonalds-can-fix-customer-service-2013-5?IR=T Establish Management consultants, 2013, Customer Service Improvement Case studies, Retrieved from https://www.establishinc.com/wp-content/uploads/2013/07/Memo-706-v2013.pdf McDonalds Corporation, 2013, Annual Report, Retrieved from https://www.aboutmcdonalds.com/content/dam/AboutMcDonalds/Investors/McDs2013AnnualReport.pdf QSR Magazine, 2013, How Mc Donalds can improve customer service, retrieved from https://www.qsrmagazine.com/news/how-mcdonalds-can-improve-customer-service Rodrigo A. Padilla, 1996, Literature Review on Consumer Satisfaction in Modern Marketing, Seminar in Consumer Research, Faculty of Commerce and Administration, Concordia University. Ron Zemke and Dick Schaaf, 1989, The Service Edge: 101Companies that Profit from Customer Care, New York: New American Library, pp 31 Verrill Ashley, 2014, Why McDonalds is focusing on speed of service over service with a smile, Retrieved from https://csi.softwareadvice.com/why-mcdonalds-is-focusing-on-speed-of-service-0113/ Wohl Jessica, 2014, McDonalds tries to build better customer service, Portland Press Herald, Retrieved from https://www.pressherald.com/2014/10/25/mcdonalds-tries-to-build-better-customer-service/